Breaking Now News: 3.3 Million Bissell Steam Cleaners Recalled Due to Burn Hazard

Some 3.3 million Bissell-branded “Steam Shot Handheld Steam Cleaners” are being recalled across North America due to a burn hazard that has resulted in consumers reporting more than 150 injuries. Select models of these steam cleaners can spew hot water or steam while in use or being heated up, posing a risk of burns to users.

Bissell has received 183 reports of hot water or steam expelling from the products, including 157 reports of minor burns. Consumers are urged to immediately stop using the now-recalled steam cleaners and contact Bissell for a refund or store credit. Impacted customers will have a choice between $60 (CA$82) in store credit or a $40 (CA$55) refund for each.

The recalled steam cleaners, which were made in China, can be identified by model numbers listed on Bissell's website. Customers can find more information about registering for the recall and follow instructions for cutting the products’ cord and uploading photos.

Bissell stated on its site that “safety is our top priority” and chose to voluntarily recall these steam cleaners “out of an abundance of caution.” The steam cleaners under recall were sold at major retailers including Target and Walmart, as well as online at sites like www.bissell.com and Amazon, from August 2008 through May 2024. An estimated 3.2 million were purchased in the U.S., with nearly 355,000 sold in Canada.

What do you think?

• Do you own one of the recalled Bissell steam cleaners?
• How do you feel about the options for refunds or store credits?
• Should there be stricter regulations for product safety to prevent incidents like this?