RALEIGH, N.C. (WNCN)-- Three clients with the exact same citation on the exact same date. Their court expenses should also be the very same…… however they weren't.

That's what the Law Offices of Anna Smith Felts spent their day attempting to figure out on Monday while utilizing the brand-new computer system program referred to as Odyssey.

CBS 17's Russ Bowen spoke to a number of local lawyers who are experiencing their own problems with the software application, including Charlie Gray. He said issues occurring in court today are "significantly" affecting customers.

" People who are in high tension circumstances who are anxious for these things to be closed, cases are needing to be continued just because it's taking so long to do the administrative housekeeping stuff of a daily court session ... that they don't get to the substantive stuff," said Gray.

Gray states a number of his customer's DWI hearings have been continued. That consists of culprits who are seeking driving benefits to get to work or to medical appointments.

" That's been a substantial issue. Since without that benefit being updated for where the policeman see it, the DMV sees it, it appears you're driving with a revoked license and it's revoked since of a DWI and you could get jailed and you extremely perhaps will," Gray stated.

Wake, Johnston, Lee and Harnett are pilot counties for the brand-new court system software application that will become set up across North Carolina by Tyler Technologies.

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Tyler Technologies has actually had problems with comparable software application in other states, which sometimes has actually resulted in litigation.

" From a personal standpoint," Gray said, "it's frustrating, however it does ripple out to the neighborhood because this is a time where you're not going to have the ability to get in touch with the DA who's maybe handling your case due to the fact that they're stuck in court."

Due to the fact that they're stuck in court, Gray also stated some might not be able to get in touch with an attorney.

North Carolina's pilot counties released more than 2 weeks earlier after issues with the system postponed the launch by more than a year.

The question is-- was it a lot of counties too fast? Gray stated the blame does not rest on the court clerks, district lawyers or judges.

" The reasoning I do get. I don't understand that it was totally analyzed. I do believe we've bit off a bit more than we can chew," stated Gray.

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